What this audit covers

  • Agency fee benchmarking. Your fee structure compared to market for comparable scope.
  • Media rate benchmarking. CPM, CPC, and CPA compared to category and channel norms.
  • Performance benchmarking. ROAS, conversion rates, and quality metrics against industry comparables.
  • RFP and pitch support. Brief development, evaluation criteria, and shortlist diligence.
  • Renegotiation support. Clause-level recommendations and live support through negotiation cycles.
How we work

The phases of the engagement.

01

Current-state pack

Your fees, rates, and performance compiled into a benchmarking pack.

02

Comparable-engagement match

Benchmarked against engagements with similar scope, geography, and media mix.

03

Variance prioritisation

Largest variances quantified in dollar terms and ranked by negotiation tractability.

04

Negotiation support

Optional ongoing support through renewal, pitch, or in-house transition.

What you’ll get

  • A written benchmarking report covering fees, rates, and performance.
  • A prioritised renegotiation list with dollar upside per line.
  • Recommended language for fee, scope, and performance clauses.
  • Optional: pitch and RFP support including evaluation criteria and shortlist diligence.
What we typically find

The recurring patterns we surface.

Agency fees above median

Comparable-scope engagements priced 15–30% below the incumbent rate.

Programmatic CPM premiums

Once made-for-advertising supply is excluded, CPMs sit above category benchmarks.

Bonuses anchored to history

Performance bonuses calibrated to last year’s baseline rather than market standard.

Bid-pricing crowding

Auction prices elevated by competitive crowding the incumbent has no incentive to address.

Ready to discuss a benchmarking engagement?

Our partners reply personally to every enquiry — usually within one business day.

Talk to a partner